FAQ
Frequently asked questions
Answers for mechanical contractors, specifying engineers, and facility owners working with Custom Mechanical Equipment on commercial HVAC and rooftop screening projects.
Getting started
Working with Custom Mechanical Equipment
What industries does Custom Mechanical Equipment serve?
Custom Mechanical Equipment serves commercial and institutional customers nationwide, including school districts, universities, hospitals, government facilities, and commercial real estate owners. PMZ3 multizone HVAC and custom rooftop screening are installed in office buildings, K-12 and higher-education campuses, healthcare facilities, retail centers, and other one- to three-story commercial structures across the United States.
How do I request a quote?
Use the Get a Quote button in the site navigation to submit your project details, or contact us directly at (866) 687-9803 or sales@cmemultizone.com. Share building type, equipment scope, timeline, and whether the project is retrofit or new construction. Custom Mechanical Equipment provides project-specific quotes - not off-the-shelf catalog pricing.
Do you provide installation and project support?
Yes. Custom Mechanical Equipment supplies custom-manufactured equipment and stays involved through the project. For PMZ3 multizone HVAC, that includes a site visit before fabrication, custom unit configuration, installation oversight, startup assistance, and owner training. Our engineering team is available throughout the project to answer technical questions and resolve field issues alongside your contractors. Rooftop screening projects include factory layout review, technical documentation, and installation guidance - with optional field or factory installation when your schedule requires it.
What certifications does Custom Mechanical Equipment hold?
CME equipment is AGA (American Gas Association) and CGA (Canadian Gas Association) certified, UL Listed, Energy Star rated, and ARI Standard 240 compliant. Systems are engineered to meet or exceed applicable local and national building codes. Certification badges are shown at the bottom of this page.
Multizone HVAC
PMZ3 multizone HVAC questions
Learn more on the Multizone HVAC product page.
What is a multizone HVAC system?
A multizone HVAC system delivers heating and cooling to multiple areas of one building from a shared rooftop unit. Custom Mechanical Equipment builds PMZ3 penthouse multizone units with independent zones so each space is conditioned without mixing hot and cold air in the same duct.
How is CME multizone HVAC different from hot deck and cold deck?
CME multizone HVAC uses separate heating and cooling sections per zone inside one penthouse, providing independent operation and modern BACnet compatibility. Unlike traditional hot deck and cold deck systems that blend heated and cooled air to reach setpoint, the PMZ3 is built around dedicated zone control and improved serviceability.
What building types use PMZ3 multizone HVAC?
PMZ3 units are built for one- to three-story commercial buildings that require independent zone control. Common applications include K-12 schools and universities, healthcare and clinics, office and municipal buildings, and retail and mixed-use properties. Units are custom sized from 5 to 45 tons with 1 to 18 zones.
Does CME visit the job site before building the unit?
Yes. A field technician measures the rooftop and confirms curb, duct, and electrical layout before fabrication begins. Custom Mechanical Equipment also oversees installation, performs startup, and provides training on the roof.
What controls come on a CME multizone unit?
Standard equipment includes BACnet IP or MS/TP so your building automation contractor can connect to existing systems. Other protocols are available on request.
What is the lead time for a custom PMZ3 unit?
Lead times vary based on unit size, zone count, configuration options, and current production schedule. Contact our team at (866) 687-9803 or sales@cmemultizone.com for a project-specific timeline. Custom Mechanical Equipment works with your installation window whenever shop capacity allows.
How disruptive is a multizone replacement project?
Custom Mechanical Equipment works around your schedule. The PMZ3 is designed as a replacement for traditional multizone systems already on commercial buildings, so rework inside the building is typically limited. CME measures the existing curb and supply ductwork and designs the unit to match current rooftop conditions.
Rooftop screening
Rooftop screening questions
Learn more on the Rooftop Screening product page.
What equipment can CME screen?
Chillers, cooling towers, condensers, heat pumps, exhaust fans, rooftop package units, and other specialty mechanical equipment. Layouts are built to your field dimensions, not pulled from a standard catalog size.
What is the lead time for rooftop screening?
Standard screens typically take 8 to 12 weeks from approved layout. Louvered systems run about 12 to 14 weeks. Shorter timelines are sometimes possible depending on shop load; your CME representative confirms a project-specific range on the discovery call.
When should rooftop screening be coordinated?
Ideally, screening is coordinated during design development or early in the submittal process so it can be detailed alongside the HVAC equipment layout. Custom Mechanical Equipment is frequently brought in late and can still help you avoid delays by moving quickly once the rooftop layout is confirmed.
Unit-mounted vs. post-mounted: how do I choose?
Unit-mounted screens attach to the curb or equipment frame. Post-mounted screens stand independent of the unit when weight, vibration, or layout requires it. CME reviews your rooftop plan and recommends the mount that keeps service access intact.
Will screening block airflow or maintenance access?
No. That is the point of the factory layout review. Louver panels, open sections, and removable doors are positioned so rated airflow paths stay clear and technicians can reach service panels without dismantling the entire screen. Standard screening systems are engineered for wind exposure up to 120 mph, with project-specific engineering available where requirements exceed standard criteria.
Who installs the screening?
Most projects are installed by the general contractor or mechanical contractor following CME drawings. Custom Mechanical Equipment also offers field installation or factory installation when your schedule requires a single responsible party on the roof.
How do panel style and color get selected?
Your CME representative provides current panel and color lists during layout. Standard, premium, and metallic color tiers are available, with custom color match when the owner needs an exact building finish.
Chat with our support team to learn more
Our dedicated support team is here to assist you every step of the way, ensuring you have the guidance you need for your project.
Certifications
Certifications & Standards
Built to the standards your inspector and owner expect, documented before the equipment ships.